Wine Training & Restaurant Staff Development in London, Ontario and area

Empower your team with expert-led training in wine service, hospitality, and beverage sales.

Book a Free Staff Training Consultation

💼 Transform your team into wine and hospitality experts.
Let’s chat about how professional wine training, beverage consulting, and staff development can help your business increase revenue, improve service, and create better guest experiences.

Let’s talk about what your needs are and how I can help.

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Or, browse some ideas and general pricing below.

What We Do

  • Does your staff truly understand the wines they serve? Can they confidently describe the wines by the glass, suggest wine pairings, and upsell to guests? More importantly—do they care?

    I run custom wine training programs that educate, engage, and empower your staff to feel confident in selling wine. From a quick brush-up to an intensive bootcamp, your team will gain the knowledge to increase wine sales and enhance the guest experience.

    📍 Best for: Restaurants, wine bars, and hospitality businesses in London, Ontario.

  • It’s not just about knowing wine—it’s about serving and storing it correctly.

    ✔ Is your wine being served at the right temperature?
    ✔ Are your bottles being stored properly to avoid spoilage?
    ✔ Is your team trained in proper wine service techniques?

    I help businesses elevate their wine service standards to ensure guests get the highest quality experience while minimizing waste and loss.

    📍 Perfect for: Wine-focused restaurants, bars, and hospitality groups looking to improve service and protect their wine inventory.

  • A great hospitality experience goes beyond the drink menu.

    ✔ Does your team align with your hospitality philosophy?
    ✔ Are they delivering consistent, on-brand service?
    ✔ Do they know how to create a memorable guest experience?

    Let’s review your hospitality approach, fine-tune service techniques, and create a culture of excellence. A motivated, empowered team delivers better service, increases revenue, and reduces staff turnover.

    📍 Best for: Restaurants, bars, hotels, and hospitality-focused businesses.

  • It’s not just about wine—modern guests expect expert-level cocktails and beer knowledge too.

    I provide comprehensive training on craft beer, cocktail preparation, and spirits to ensure your full beverage program is strong, on-brand, and profitable.

    📍 Best for: Bars, pubs, restaurants, and venues looking to refine their beverage program.

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Staff Training Examples – Elevate Your Team’s Expertise

  • Person holding a wine glass on a wooden table with several wine glasses, bottles, and a notebook with a pen.

    General Wine Knowledge & Service Training

    📍 Build a strong wine foundation for your team.

    In this 3-hour interactive training, your staff will learn essential wine knowledge to help them confidently sell, describe, and serve wines to guests. We'll cover:

    ✔ Fundamentals of wine and its history
    ✔ How wine is made and why it matters
    ✔ Live wine service training (proper pouring, decanting, glassware, etc.)
    ✔ Tasting techniques and understanding by-the-glass wines

    🎯 Perfect for: New or experienced restaurant staff who need a refresher or foundational wine education.

  • A collection of wine corks with one featuring the text 'Life is too short to drink bad wine.'

    Training to Sell More Wine

    📍 Turn wine service into revenue growth.

    Your team’s passion for wine directly impacts guest engagement and wine sales. In this half-day wine sales training, we teach your staff to:

    ✔ Tell compelling stories about the wines on your list
    ✔ Understand guest preferences & make confident recommendations
    ✔ Upsell wines without being pushy
    ✔ Appreciate the producers & craftsmanship behind each bottle

    🎯 Perfect for: Restaurants & bars looking to increase wine sales & guest satisfaction.

  • A server in formal attire sets a table with white plates and glassware, decorated with a colorful floral centerpiece in a restaurant or banquet hall.

    Advanced Hospitality Training

    📍 Create a world-class hospitality experience for your guests.

    Hospitality isn’t just about serving drinks—it’s about creating unforgettable moments. This training helps your team:

    ✔ Develop a hospitality philosophy that aligns with your brand
    ✔ Improve guest interactions & engagement
    ✔ Deliver top-tier service through leadership & confidence
    ✔ Implement a structured approach to hospitality excellence

    🎯 Perfect for: Hospitality teams aiming for high-level service refinement (full-day & multi-day training available).

  • Red wine being poured into a wine glass with a dish in the background.

    Food, Wine, Beer & Cocktail Pairing

    📍 Master the art of food and beverage pairing.

    Enhance your menu by teaching staff how to recommend perfect food & drink pairings to guests. This training covers:

    ✔ Basic & advanced wine pairing principles
    ✔ How to pair beer & cocktails with different cuisines
    ✔ Cross-selling techniques to increase revenue
    ✔ Tasting exercises to develop pairing intuition

    🎯 Perfect for: Restaurants, wine bars, and venues looking to optimize their beverage program.